OVERVIEW

The NBI is committed to the promotion of the appropriate, safe, and effective use of its products through a programme of Continuing Medical Education (CME). The aim of this centre is to provide healthcare professionals with accurate, objective and up-to-date information on NBI's products and the clinical settings where they are used.

The Information Centre is staffed by pharmacists, registered nurses and a medical technologist, with experience and training in the provision of drug information. The Information Centre also consults, as necessary, with a haematologist or other appropriate healthcare professionals.

The services of the Centre are accessible to all healthcare professionals in the southern Africa region. It is preferred that patient queries are directed through a healthcare professional.

To provide an efficient service, the staff at the Centre maintain a number of current journals, reference texts and product files. The staff also have access to the resources of NBI's library (EK Dunning Library), and Internet access to relevant sources of information.

SERVICES PROVIDED

Replies to specific requests for drug/clinical information
The following types of questions fall within the scope of the services offered:

Product availability
Adverse reactions
Drug interactions
Therapeutic use of the products
Dosage/administration
Pharmacology/pharmacokinetics of the products
Use in pregnancy and other special conditions
Quality related problems
Pharmaceutical/stability

References or articles
Healthcare professionals may obtain reprints of references or articles relating to NBI products and/or the clinical conditions they are used to treat.

HOW TO CONTACT THE CENTRE

Contact persons
Trisha Chetty: Head: Information
Anusha Mithal: Information Pharmacist
Andrea Muller: Marketing Manager

By telephone: (031) 719 6789
By fax: (031) 708 5614
By mail: Private Bag X9043, Pinetown, 3600
By e-mail: info@nbi-kzn.org.za

The Centre operates from 8.00 am to 4.00 pm, Monday to Friday (excluding public holidays). The Information Centre personnel may be contacted after hours on:

082 870 3705 (Anusha Mithal)
082 895 0056 (Trisha Chetty)
083 259 4831 (Andrea Muller)